Help is always close by with our industry renowned Technical Support and Customer Service team. Our experienced staff have developed, through intensive training and years of experience in the industry, an extensive knowledge not only of the AVA software itself but also of surrounding hardware, operating systems and networking technologies. This enables us to encourage customers to call us whatever the problem. If it isn't the AVA software which is at fault, the team will work with the customer until the source of the difficulty has been identified. The team can also offer friendly and impartial advice on hardware choices and help with new shortcuts and productivity enhancing working methods.
Technical support is provided in 5 languages (English, French, German, Italian, Spanish) and is available 16 hours per day.
Contact us by phone, e-mail, through our Remote Technical Support (RTS) via Internet or browse through our Online Technical Support FAQs (available from the Customer Section).
By freephone / toll free phone:
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| Or alternatively: | |
| UK: | +44 (0) 162 550 6800 |
| E-mail address: | support@avacadcam.com |
| Remote Technical Support: | http://www.avacadcam.com/rts |